Do you know what your employees, customers and competitors are saying about your company online via social media networks?
Most companies don’t –and that’s starting to cause headaches for risk professionals.
A recent survey by the Federation of European Risk Management Associations and the Institute of Risk Management (IRM) asked risk professionals which three cyber risks they thought were the greatest threats to their own organization and to business, in general.
For business, in general:
- Respondents ranked social media alongside non-malicious operational IT risks, theft of customer information and malicious interference with IT systems as the greatest cyber threats to business. Reputation risk from social media was cited as a material risk by nearly 50 percent of respondents and loss of confidential information through social media by 20 percent.
In terms of exposures to their own organizations, the emphasis shifted somewhat:
- More than half put operational, non-malicious IT risks among the top three, followed by 43 percent theft of customer information (43 percent) and social media risks (42 percent). 21 percent said they were concerned about loss of confidential information through social media.
In other findings: (more…)