Business Travelers At Risk Because Companies Haven’t Updated Travel Policies
Business travel has become standard fare for many –if not most –corporate employees. However, recent research by American Express Global Business Travel found that corporate travel policies are often lacking updates and appropriate oversight, leaving companies exposed to losing hard-earned corporate negotiated rates, and even more importantly, putting business travelers at unnecessary risk.
American Express Global Business Travel analyzed nearly 100 travel policies of global, multinational, and mid-sized companies, and the results showed that:
- Less than one-third of these companies overall have updated their travel policies within the last year.
- Only 12 percent addressed traveler security despite it being a critical issue for companies to consider as more and more employees embark on worldwide business travel today.
- The vast majority (80 percent) did not address reimbursement of ancillary fees such as checked bags, reservation change fees, or other for-purchase services offered at hotels and car rentals
- 85 percent of global companies require an agency to book hotels. But only 35 percent of smaller companies and large international organizations do the same.
- None of the travel policies addressed the use of mobile applications or even referenced tools they may have available for travelers to use on the road or when working remotely.
- 70 percent of companies do not provide specific guidelines to travelers on when it makes sense to book airfares through a non-preferred supplier if the ticket price is less expensive.
To fill in these gaps, American Express Global Business Travel suggests that companies review their policies and focus renewed attention on: (more…)









